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About Hala Super Speciality Medical Center
Hala Medical Center (HMC) based in Hawalli is an initiative of Hala Group Kuwait which provide primary and secondary healthcare services to the population within Kuwait. Hala Group Kuwait originated at Farwaniya in 2019 as a medical services company and came into operational by launching the home care and nursing services division. By acquiring a running medical center in suburbs of Hawalli, the HMC came into existence. The founding shareholders were passionate about differentiating health care services through innovative solutions to improve the quality of patient care, improve health services within the community and to address the ever-increasing challenges within the region.
At HMC, we are dedicated to providing our customers with easy access to the best in healthcare. Our doctors and medical team prioritize patient care and are well supported by warm and caring clinic staff. Our clinicians genuinely care about their patient and their health concerns. HMC is unique in its operations where it utilizes Specialists, General Practitioners and Nurse in a collaborative environment. They are all highly qualified professionals and are constantly engaging in further education and development.
HMC takes pride in introducing its Cosmetology CoE department which have one of the largest cosmetics clinics dedicated separately to male and female patients which includes a premium organic spa and bariatric center under the same roof. Apart from the Cosmetic CoE, HMC offers various other specialties ‘such as obstetrics & gynaecology, internal medicine, paediatrics, ENT, endocrinology, emergency care, radiology, laboratory and pharmacy.
We take pride in Doctors and Nurses who are dedicated to providing the community with easy access to the best in healthcare, embracing a newer, efficient model of care in State of Kuwait. Our team are highly qualified professionals with extensive experience in a range of different environments from the busiest of emergency departments to tertiary care centers. We prioritize patient care and are well supported by warm and caring clinic staff and non-clinical staff. The entire team looks forward to assisting its clients in the very best manner with an unforgettable experience. The medical center is equipped with modern facilities which simplify the work of service providers and the patients feel much better while getting services.
Vision & Mission
VISION
"To be medical center of choice for patients, physicians and residents in Kuwait"
Our vision means that the customer experience is the utmost focus and that all contacts with patients in terms of service quality, accessibility and customer service are core in the outlining of the HCs strategic direction and its continuous operational development.
MISSION
"To be a provider of high-quality patient-focused health care that is readily accessible, cost effective and meets the needs of the communities we serve"
Our mission is to be a provider of high-quality patient-focused health care that is readily accessible, cost effective and meets the needs of the communities we serve. Our dedicated leadership lives and breathes evidence-based and equal practices while allowing patients to participate in shaping their own care journey and inspiring to make better lifestyle choices. Developing Centers of Excellence in which a high degree of specialization enables highest quality and medical integrity is central in our care model.
Our Values
In the pursuit of this vision, the actions of leadership, staff and other physicians will be guided by the following values:
Integrity
Excellence
Teamwork & Collaboration
Respect
Compassion
Stewardship
Efficiency
Diversity & Inclusion
These values, which guide Hala Super Speciality Medical Center’s mission to this day, are an expression of the vision and intent of Hala Team.
Integrity
Integrity means that we are truthful and honest in all areas of life, in our professional work and in our personal lives. When faced with difficult decisions and hard choices, we do the right thing, even in the face of adversity. Hala Medical Center will be committed in keeping integrity at all spheres of activity. We are committed to our values and we protect our HMC culture through our commitment to possessing integrity at an organizational level. We adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our patients place in us.
Excellence
We will always deliver the best outcomes and highest quality clinical service to the community we serve through the dedicated effort of the HMC fraternity.
Teamwork & Collaboration
We value the contributions of all members of HMC family thereby blending the skills of individuals in unsurpassed collaboration. We encourage teamwork through respect, open communication, and support. Our success is derived from working as a team.
Respect
Treating the people with utmost dignity, valuing their contributions and fostering a culture that allow each individual to rise to their fullest potential.
Compassion
We provide the best medical care towards our community, patients and family members with empathy.
Stewardship
Our stewardship value guide us in sustaining and reinvesting in our mission by managing effectively our human capital and all other resources
Efficiency
We always maintain our Hala Group efficiency model in operations of HMC thereby delivering the services in an unparalleled manner.
Diversity & Inclusion
We welcome and respect the diversity of our patients, employees, and physicians.
Chairman's Message
"Greetings from Hala Super Speciality Medical Center"
Thank you for visiting the website of HMC Kuwait. We are emerging in Kuwait as a most trusted medical center with different clinical departments and having a center of excellence in Dermatology & Cosmetology. We started HMC as an initiative of Hala Group Kuwait- a premium medical services company having different vertical business units such as Home Care, Paramedics Supply and Clinical JV Projects through which we serving the community since 2019.
HMC is the first medical center of the group which we have introduced to the community by acquiring an existing medical center and rebranded it as Hala Medical Center followed by raising the standards of infrastructure and human capital.
We are proud of our humble beginning and the great vision of our founding partners. Offering the very best care to every patient is our primary objective and we seek to achieve this goal by leading the way in transformation, diagnostic breakthroughs, innovative patient approaches and by advanced clinical infrastructure.
We are always committed to deliver quality healthcare to the community we serve. We are also proud to say that our patients have utmost confidence and trust in HMC. As we move forward in our journey, we wish to thank all our well-wishers for your continued support and cooperation.
We look forward to your valuable suggestions in making HMC as the leading primary healthcare provider in the State of Kuwait. Sincerely,
Faisal Al Azmi
Chairman
